Terms for access and use of SportBox by MultiSport

SportBox can be used by all MultiSport users that have active employee or accompanying card. Users of MultiSport test cards cannot use SportBox.

MultiSport card is non-transferable. Only the user in whose name and surname a MultiSport card is issued and who has successfully reserved an appointment for SportBox can use the service in the reserved appointment.

A person who is not a MultiSport card user and who has not booked an appointment and registered their arrival when entering the SportBox must not be in the SportBox.

MultiSport user can use the service in SportBox only in a pre-booked appointment.

Appointments can only be booked through the website. MultiSport user first selects the SportBox in which he wants to book an appointment. When reserving an appointment, the user must correctly enter the information from his MultiSport card (name, surname and MultiSport card number) and the correct e-mail address and mobile phone number.

MultiSport users who want to use SportBox when reserving a training will have to unconditionally accept the Terms of Use. Users who for any reason do not want to accept the Terms of Use will not be able to book a training, and thus will not be able to use the SportBox.

A maximum of two MultiSport users can book and use SportBox at the same time. If SportBox was booked by two MultiSport users, before entering the SportBox both users must register their visit with their MultiSport card. If two users came to SportBox, but only one user registred arrival by inserting the card into the card reader, the second user violates the rules of using SportBox.

If the user is not able to come to the booked appointment, he is obliged to cancel the reservation no later than 3 hours before the start of the reserved appointment via link he has received at the email in the booking reservation confirmation.

If MultiSport user does not cancel his reservation on time or does not register his arrival with his MultiSport card when entering the SportBox, the service will still be considered as completed. The service performed on the day of booking the appointment prevents the use of the MultiSport service in all other sports facilities MultiSport Partners network.

There is no option to reserve a SportBox exclusively for one MultiSport user. SportBox enables booking for two users in one appointment. If SportBox was booked only by one MultiSport user, until the start of the booked appointment, another MultiSport user can book the same appointment, which means that in SportBox at the same time can be two MultiSport users who do not know each other.

If MultiSport user does not cancel his reservation on time or does not register his arrival with his MultiSport card when entering the SportBox, the service will still be considered as completed. The service performed on the day of booking the appointment prevents the use of the MultiSport service in all other sports facilities MultiSport Partners network.

There is no option to reserve a SportBox exclusively for one MultiSport user. SportBox enables booking for two users in one appointment. If SportBox was booked only by one MultiSport user, until the start of the booked appointment, another MultiSport user can book the same appointment, which means that in SportBox at the same time can be two MultiSport users who do not know each other.

To enter SportBox user must register his/her MultiSport card by inserting the card into the card reader next to the entrance door of the SportBox. Then the system will automatically verify the card and check the reservation. Access to SportBox will be allowed only for MultiSport card with reserved training session. The name on the reservation and on the MultiSport card must match. System will also check whether the card has already been used that day in another facility, and in case the card has already been used, the user will not be able to use SportBox.

Entry to the SportBox is only possible from the full hour of the reserved appointment. Being late shortens the time for training. The use of SportBox is limited to 45 minutes. The user is obliged to leave at least 10 minutes before the next full hour, since the SportBox automatically starts the system for air exchange and space disinfection.

MultiSport user is obliged to hold to the reserved appointment and the opening hours of the SportBox. Benefit Systems Ltd has the right to change the working hours of SportBox. Any change in working hours will be published on the website: sport-box.hr

MultiSport users can use one activity per day in the sport facility in MultiSport Partners network. If the user used the service in SportBox, on that day he cannot use the service in any other SportBox or in any other sports facility located in the MultiSport Partners network and vice versa.

Using, training and staying in SportBox is on your own responsibility. Benefit Systems Ltd is not responsible for any damage and/or injury caused to the MultiSport user when using the SportBox.

When leaving the SportBox, the MultiSport user is obliged to take all his personal belongings with him. Benefit Systems Ltd is not responsible for personal items left inside the SportBox and is not responsible for their loss or theft.

After using SportBox, the user is obliged to put all used props in their places, disinfect the used equipment and leave the SportBox clean and tidy.

When using the service, the user is obliged to behave politely and respectfully and must not disturb another MultiSport user with whom he may be using SportBox.

Vandalism, intimate relationships, food, alcohol, smoking, drugs and illegal preparations, animals, transport vehicles and every other inappropriate actions are strictly prohibited and are subject to sanctions and reporting to the competent authorities and informing the employer about inappropriate behavior and violation terms of rules for using SportBox.

The SportBox area is under video surveillance. In case of intentional damage or theft, the perpetrators will be prosecuted and responsible for the resulting damage or theft.

MultiSport users are obliged to comply with the terms of conditions of SportBox. If user violates the stated terms of use, an employee of Benefit Systems d.o.o. who determines such a violation through video surveillance, can make a call to such user during the use of SportBox or later and warn him that violation of terms of use has been observed and warn him to refrain from violating the terms in the future. For this purpose, MultiSport card users are required to enter their mobile phone number while booking an appointment for SportBox.

If user continues to violate the terms of use after the warning or it is a more serious violation of the terms of use, Benefit Systems d.o.o. has the right to block the user's MultiSport card and immediately suspend such user's membership in the MultiSport Program.

If it is not possible to use SportBox due to technical or other difficulties, users will be informed via e-mail or mobile phone about the cancellation of the reservation and/or the impossibility of using the SportBox service.