SportBox can be used by all MultiSport users that have active employee or accompanying card. Users of MultiSport test cards cannot use SportBox.
Reservation for using SportBox can only be booked through the Website.
The MultiSport user first selects the SportBox in which he wants to book a reservation. When choosing the reservation the user must enter his first name, last name, e-mail address and number of his MultiSport card. MultiSport card number is located on the card below the name and surname. After entering all the necessary data, the user receives an e-mail containing the confirmation of the reservation.
The user can book one appointment per day, and the reservation is only possible for the current and/or the following day.
The use of the SportBox is for 45 minutes within the reserved time. The user is obliged to leave the SportBox at least 10 minutes before the next full hour, considering that after that SportBox automatically starts the system for air exchange and space disinfection.
SportBox is designed as a self check in system. Upon arrival at the SportBox in the reserved time, the user of the MultiSport card registers his visit by inserting the MultiSport card into the POS device. MultiSport user cannot enter the SportBox before the start of the reserved time. In a case of delay for the reserved appointment, the user of the MultiSport card can enter the SportBox, however, the time for using the SportBox will not be extended and it ends in the 45th minute of the reserved appointment.
A maximum of two MultiSport users can book and use SportBox at the same time. If SportBox is booked by two MultiSport users, both users must register their card when entering SportBox. If only one person registers the visit by inserting the card into the POS device, the other person violates the rules of using SportBox.
There is no option to reserve a SportBox exclusively for one MultiSport user. SportBox enables booking for two users in one appointment. If SportBox was booked only by one MultiSport user, until the start of the booked appointment, another MultiSport user can book the same appointment, which means that in SportBox at the same time can be two MultiSport users who do not know each other.
SportBox is a private space designed for exercising exercise in pairs, so we recommend that you always book SportBox appointment with someone you know.
With the MultiSport card, you can use one activity per day in the sport facility in MultiSport Partners network. If you used the service in SportBox, on that day it is not possible to use the service in any other SportBox or in another sports facility located in the MultiSport Partners network.
Yes. Cancellation of the reservation is possible no later than 3 hours before the reserved time. The user can cancel the reservation by calling the customer support number: 0800 222 023
If MultiSport user does not cancel his reservation up to 3 hours before the beginning of the reserved appointment or does not register his arrival with his MultiSport card when entering the SportBox, the service will still be considered as completed. The service performed on the day of booking the appointment prevents the use of the MultiSport service in all other sports facilities in the MultiSport Partners network.
The SportBox consists of a cardio station, a stretching/functional training station, a strength/weight training station, and a changing and personal belongings station.
MultiSport is a revolutionary employee reward program. You can request a MultiSport card exclusively through you're employer if he has signed a contract with us, and you can find more detailed information about the MultiSport program at our FAQ.
If you are a HR Manager and you are wondering how to motivate the team - we have the answer for you! The MultiSport card is a unique benefit that, through sport and recreation, improves the health and satisfaction of employees and their efficiency at the workplace. If you want to get even more information please request an offer from our sales consultants.
